- AED Accessories
- AED Electrode Pads
- AED Batteries
- Additional Accessories
- AED Training
- Training Manikins
Your order will be shipped by UPS standard tracked. More than 90% of all products at Medisol/AEDexpert.co.uk are always in stock. If you place your order before 14:00, then your order will usually be delivered within 2-3 working days. If any of the products you have ordered are not in stock, we will inform you of the estimated delivery time. Most items are restocked within 1-3 weeks. All products will be shipped by UPS from our European central warehouse in Vlissingen, the Netherlands, you will be emailed the UPS tracking number when your order has been prepared for dispatch.
The prices on AEDexpert.co.uk are shown both including and excluding VAT, the price including VAT will be automatically calculated at the shop checkout where applicable.
Following the UK's exit from the EU, some orders are subject to 20% import VAT, the rules for this are as follows:
If import VAT is applicable, a UPS broker will contact you before delivery to request payment of the import VAT plus their brokers fee. The broker acts on your behalf to forward the VAT to HMRC, we have no input or involvement in this transaction.
Post-Brexit VAT information is clearly shown on your invoice, at the check-out and on this website. If you refuse to pay the import VAT and hence refuse delivery of your order, if/when your order is returned to us, we will provide you with a refund, less a £30 administration fee to cover the cost of the return shipment.
If anything is unclear, you are always welcome to contact us, or further information about buying from the EU can be found on the UK Government website.
Orders are dispatched upon receipt of cleared payment, unless agreed with ourselves in writing in advance.
How can I pay?
During the ordering process AEDexpert.co.uk offers you 3 ways to pay:
1. Internet Banking
You can pay through your trusted Internet payment system, based on specific security methods of your own bank.
2. Credit/Debit card
A second option is to pay by debit or credit card. These payments are made directly from our online shop by a secure connection to our payment service provider PayPal. All cards are accepted with the exception of AMEX. It is not necessary to have a PayPal account in order to pay by credit/debit card, you will have the option to check-out as a guest when you click on the payment link.
3. BACs Payment
If you wish to pay via BACs, you can select the bank payment option. Once we receive your order we will email you a Proforma Invoice with payment details. Please pay the amount due within 14 days of the invoice date to our bank account. Please state clearly the Order number (found on your order confirmation) in any correspondence with us regarding your order.