Nearly all our products have a manufacturer’s warranty; the AEDs, depending on brand or model from 2 to 10 years. Spare parts are generally without warranty, with the exception of some batteries.
Want to make a warranty claim or to report a fault? Please send your request by email to [email protected] or by post to:
Mercuriusweg 12 4382 NC Vlissingen The Netherlands
Please send the following details enclosed: A description of the problem and, if applicable, the warranty request Your order- or invoice number If available: the serial number of your product Contact name and address details A description of the action required
Questions about the warranty on your product or questions about the the best repair options, please contact us at [email protected] on phone number + 44 (0) 1223-790124