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Nearly all our products have a manufacturer’s warranty; the AEDs, depending on brand or model from 2 to 10 years. Spare parts are generally without warranty, with the exception of some batteries.                                     




Want to make a warranty claim or to report a fault? Please send your request by email to [email protected]  or by post to:

Medisol BV

Mercuriusweg 12
4382 NC Vlissingen
The Netherlands

Please send the following details enclosed:
A description of the problem and, if applicable, the warranty request
Your order- or invoice number
If available: the serial number of your product
Contact name and address details
A description of the action required

Questions about the warranty on your product or questions about the the best repair options, please contact us at [email protected]
on phone number + 44 (0) 1223-790124