AED Service Contract

AED Service Contract

Our AED Service Contract provides the same services as the AED Safeguard Plan, with the addition of an annual visit to your location, during the 12 months of the contract, by our service engineer, to carry out a full service of your defibrillator.  Our engineer will carry out a comprehensive service of your AED and issue you with a certificate of approval, confirming that your AED is being properly maintained. The service performed by our qualified engineer is carried out according to the standards of the European Defibrillator Certification Institute.

Our service engineer will :

• Perform security tests with an external test device
• Check the battery and electrodes
• Check to storage location of the AED
• Provide advice or answer any questions you may have
• Install, when available, any new software from the manufacturer
• Place an AED approved sticker on the AED accompanied by an associated certificate for your records.

Please note: your AED must be available for inspection during office hours and you will receive two weeks notice that the engineer will be calling at your location.  Costs for replacement electrodes, batteries, software updates and repairs, not covered under the manufacturers guarantee, are not included in the price, you will receive a 10% discount on our online prices for replacement electrodes and batteries.  

We are not able to service AEDs that are 10 or more years old, or non-working AEDs, please contact us for advice if this applies to your AED, before purchasing an AED Service Contract.

The AED Service Contract is available for £119 (excluding VAT). Customers purchasing an AED from us can upgrade to the Extra Service Contract, for just £69 for the first year, at the time of their order.

For urgent servicing of your defibrillator, click here to see details of our One-time AED Service.