10 year warranty with the purchase of every defibrillator at AEDexpert.co.uk

Many manufacturers only give a few years warranty on their defibrillators. 
At Medisol, saving lives is our mission so we think you should be able to rely on your defibrillator always functioning properly and that is why Medisol gives you a standard 10-year warranty on your defibrillator*

How do I get a 10-year warranty on my defibrillator purchased from Medisol?

We understand that you would like to enjoy a 10-year carefree warranty on your defibrillator! But how do you get that? That's very simple. Buy an defibrillator from Medisol | www.aedexpert.co.uk  and you automatically get a 10-year warranty on your device*. For this guarantee, we start from the manufacturer's warranty, whereby we follow the guidelines of their specific warranty conditions per device for each manufacturer. 

Example: You buy a Philips Heartstart HS1 defibrillator from Medisol | aedexpert.co.uk You will then receive an 8-year manufacturer's warranty from Philips and an extra 2-year warranty period from Medisol. In this extra 2-year warranty period we follow the warranty conditions of Philips for the Heartstart HS1 defibrillator. If your defibrillator fails during this extra 2-year warranty period, you will receive a replacement defibrillator similar to the Philips Heartstart HS1 defibrillator from Medisol. Our Medisol warranty scheme means that instead of an 8-year warranty you will have a total of 10 years warranty on your Philips Heartstart HS1 defibrillator.

Medisol’s scheme for standard 10-year warranty on Defibrillators came into effect on 01-07-2020. Only devices purchased after this date will enjoy the new warranty conditions.

Replacement defibrillator in the case of failure or malfunction

If the original manufacturers warranty conditions state that you will receive a replacement defibrillator device in case of a defect or malfunction; Then you will receive a similar, replacement defibrillator device from Medisol during your extra warranty period. This can also be a different type of defibrillator, for example another brand. In any case, we will ensure that you have a reliable and functioning defibrillator at your disposal for 10 years.

Example: You buy a Philips Heartstart HS1 defibrillator from Medisol | aedexpert.co.uk You will then receive an 8-year manufacturer's warranty from Philips and an extra 2-year warranty period from Medisol. In this extra 2-year warranty period we follow the warranty conditions of Philips for the Heartstart HS1 defibrillator. If your defibrillator fails during this extra 2-year warranty period, you will receive a replacement defibrillator similar to the Philips Heartstart HS1 defibrillator from Medisol. Our Medisol warranty scheme means that instead of an 8-year warranty you will have a total of 10 years warranty on your Philips Heartstart HS1 defibrillator.

Medisol’s scheme for standard 10-year warranty on Defibrillators came into effect on 01-07-2020. Only devices purchased after this date will enjoy the new warranty conditions.

Replacement defibrillator in the case of failure or malfunction

If the original manufacturers warranty conditions state that you will receive a replacement defibrillator device in case of a defect or malfunction; Then you will receive a similar, replacement defibrillator device from Medisol during your extra warranty period. This can also be a different type of defibrillator, for example another brand. In any case, we will ensure that you have a reliable and functioning defibrillator at your disposal for 10 years.

*10-year warranty on the DefiSign Pocket Plus defibrillator

The DefiSign Pocket Plus defibrillator has been on the market since 2023. It is an innovative defibrillator with high-quality specifications suitable for the higher, professional segment. As a result, the DefiSign Pocket Plus is used more often than average, so we recommend regular maintenance more strongly than ever. That is why Medisol gives a 10-year warranty on the DefiSign Pocket Plus defibrillator with the condition that you take out a Silver service contract with Medisol, maintain it during the warranty period and do not miss a check-up. This applies to all versions of the DefiSign Pocket Plus defibrillator, both semi-automatic and fully automatic and with and without ECG display. Without a Silver service contract from Medisol, you have a 15-month warranty on the DefiSign Pocket Plus defibrillators. For all our other defibrillators, it is not necessary to take out a service contract with Medisol before taking advantage of the 10-year warranty, but we strongly recommend this to guarantee a working defibrillator device at all times.

Questions about our 10-year warranty on your defibrillator at Medisol?

Do you have any questions or would you like more explanation about Medisol's 10-year warranty scheme? Or do you want to know what the warranty conditions are for your defibrillator? Then contact our defibrillator experts via 01223 790124 or [email protected].